Yes. All our products are original Colombian brands sourced directly from trusted suppliers. We do not sell imitations or substitutes — only genuine products you know and love.

Yes, we ship across Canada. Shipping times and rates vary depending on your location and selected delivery option.

Orders are typically processed within 1–2 business days. Delivery times usually range between 2–7 business days depending on your province.

We carefully manage inventory to keep products fresh. Items are stored properly and shipped quickly to maintain quality.

If your order arrives damaged, please contact us within 48 hours with photos of the product and packaging. We’ll gladly assist you with a replacement or solution.

Yes. We regularly restock popular Colombian products. If something is unavailable, feel free to contact us for restock updates.

Absolutely! If there’s something you miss from Colombia, send us a message. We’re always looking to expand our catalog.

For bulk or special orders, please contact us directly to discuss availability and pricing.

We accept major credit cards and secure online payment options. All transactions are processed through encrypted systems for your safety.

You can reach us via email or through our contact form. We aim to respond within 24 hours.

Some packaging may vary slightly due to manufacturer updates, but the product inside remains the same authentic Colombian brand.